Privacy, GDPR and Cookies
The Policy (last revised 19 April, 2018)
The DPA & GDPR May 2018
This website complies with the DPA (Data Protection Act 1998) and already complies with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
UK courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site or use of our services and products as governed by and construed in accordance with the law of England and Wales.
Our site, as well as most sites on the Internet, use “cookies” to enhance your experience on the web.
What are cookies? Cookies are small text files saved to the user’s computer hard drive, electronic notepad or mobile device that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Cookies In Use on This Site
Our cookies help us:
Make our website work as you’d expect
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
Collect any personally identifiable information (without your express permission)
Collect any sensitive information (without your express permission)
Pass personally identifiable data to third parties
You can learn more about all the cookies we use below
More about our Cookies
Website Function Cookies
Our own cookies
Remembering if we have already asked you certain questions (e.g. you declined to take our survey ot you agreed to our privacy and cookie alert message)
There is no way to prevent these cookies being set other than to not use our site.
Third party functions
Disabling these cookies will likely break the functions offered by these third parties
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Visitor Statistics Cookies
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however may limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites
The cookie information text on this site was derived from content provided through Google and by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.
More about Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer hard drive or mobile in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. The non-essential cookies on this web site allow us to use services such as Google Analytics which is a popular program used by many web sites you visit to analyse site statistics and traffic. You can learn more from Google Analytics’s privacy page here.
During the process of delivering our web site pages to you, we do not solicit any personally identifiable information about you such as name, address, phone number, or e-mail address. This information is received by us when you voluntarily complete our booking forms or contact forms. We do not share the contact details of any of our customers or other contacts.We do not collect information for any third party groups or companies. Your information is only used for our own promotions regarding the artists and creative business that we work with.
However, we do obtain some types of non-personally identifiable information such as the Internet Service Provider/IP address you use to connect to the Internet, search terms used to find our site, your browser type, or the type of computer operating system you use (Macintosh or Windows, for example). The information collected by us is used for the purpose of analysing traffic, understanding customer needs towards providing the best service and measuring web site and online promotion effectiveness.
What We Do with Your Information
Data related to quote requests: When you submit a request for a quote for services or use contact forms on our websites, through communication using telephone, email, post, mobile text or 3rd party online technology as part of the process of doing business, we collect the personal information you give us such as your name, address, phone and email address as part of the process of doing business.
Analytics: When you browse our website, through Google Analytics and/or WordPress, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Children: Please note that we are not a site targeted at children or those under the age of 18.
Email marketing: With your permission, we may send you emails using Mailchimp or Gmail about our services, new products and other updates. Email lists will be kept for up to 2 years, at the end of you will receive a renewal Opt in/Consent email.
Right to be forgotten and right to withdraw consent
You may revoke your consent to the processing of your data at any time by sending an email to firstname.lastname@example.org. You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information.
Personal Data breach notification
In the event of a personal data breach, we will notify you and GDPR authorities within 72 hours by email or posting a message on our website(s), with information about the extent of the breach, affected data, any impact on our services and Griots Arts’ action plan to secure the data and limit any possible effect on the data subjects as required by GDPR regulations. A personal data breach may involve loss of personal data or the unlawful accessing or processing of personal dataIn the event that your data is compromised. Visit the ICO website for more information about personal data breaches and GDPR.
Email Mailing Lists and Marketing Messages
We operate an email mailing list program through Mailchimp, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their verifiable, explicit permission. Our request for consent will always be clear, concise and specific.
Examples of Verifiable Explicit Consent:
- The subscriber has agreed by confirming consent in replying yes to an email inviting them to join a list.
- The subscriber selects a confirmation checkbox on a webpage or in an email, separate from purchasing a product.
- The subscriber has written their signature beside their email address at an event on the sign up sheet in the column that says they wish to susbcribe.
Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
Social Media Policy and Usage
This Social Media Policy ensures our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Adverts and Sponsored Links
Downloads and Media Files
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
External Website Links and Third Parties
Although we aim to only include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Changes to the Policy
We will post any changes we make to the Policy on this page (with a notice that the Policy has been updated on the websites). The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our websites and the Policy to check for any changes.
Your continued use of our services after such modifications will constitute your agreement to the updated terms of the modified Policy.
Contact and Communication with us
Users contacting us through this website, do so at their own discretion and provide any such personal details requested at their own risk. Client service account information will be retained securely for up to 6 years from your cancellation of your service account, or earlier if no longer required by the client depending on the nature of the business process or has no further use. No data except account data will be retained after the termination of the contract. You may request a data copy before termination of contract.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through an email mailing list system. This is done in accordance with the regulations under Email Mailing Lists and Marketing Messages as named in ‘The Policy’ above.
If you have questions or complaints regarding the Policy, please first contact us online. You can also reach us by email at email@example.com, using our contact form or physical mail at Griots Arts, High Darren, Hay-on-Wye, Herefordshire, UK, HR3 5QD